Opinion - Small businesses STOP USING AUTOMATED REPLIES!
If there’s one thing I hate, it’s receiving an automated reply from asmall business, in particular one that’s supposed to connect with me asa person. OK, I’ll confess I’m having a rant about recruitment agencies,which is a pretty dangerous thing to do when you’re looking for work.I have a special hatred for ones that pretend to be from a person. Iknow you’re not there due to the nature and content of your email sothe “personal touch” is just lost. There’s no name, there’s nothing.Also, PLEASE don’t direct me to a web-site to fill in my details. Ifyou’re too busy to even bother to talk to me in the first place and findout about me then I know for definite you won’t “process” my CV in ameaningful way and you definitely won’t find me something that’srelevant.There’s one fundamental point, I know you only get paid when I find ajob! In the modern world I have many means of finding work but Irecognise that the recruitment role is important and can make a realdifference.My point is, there are recruiters out there who maintain the personaltouch and they succeed and get my vote every time.When I get back to recruiting, which I will, I will absolutely focus onthe agencies who I had the best experience with from both sides.Make it personal, make the candidate feel like you have their bestinterests at heart and you’re not just looking for your next 10%.What’s your experience been like? Recommendations? Story to tell? Keepin touch.